FAQ
Manufacturer or trading company? Where is the company located?
Zidan set up in 1996, focuses on paper packaging production.
For now, we have Eight factories, Five in Shanghai and the other two in Wuhan and Tianjin provinces. In the next years, more factories will be opened to provide high-quality packaging products for more customers all over the world.
How many people are there in the company? What is the turnover of your company?
There are 1000+ people in our factory.FY 2023 sales of approximately $1.3 billion.
What services can the company supply?
We can provide proofing, design, and customized production services.
How long have you been involved in this market?
We have been engaged in the paper packaging industry for 25 years.
Where are the main markets?
Our main markets: Domestic market 95.00%、Oceania 3.00%、North America 1.00%.
How many agents or wholesalers are there overseas?
Currently, we have more than 10+ agents overseas, and we provide services to more than 50 companies.
Can we use the specified packing method?
Of course, you can use the packaging method you specify.
Do you have your warehouse?
We have 8 factories throughout the country, all with warehouses and easy transportation from ports.
Can we offer quotations for the products not shown on the website?
All of our products are required to be customized, involving the customer's design and brand infringement, all do not have all of them on display, and there is no uniform price for customized products. Not show all the products can contact us to give you a quote.
Does the product itself support OEM customization?
We support OEM.
What's the minimum quantity?
Different products have different customization requirements and different MOQs, contact us for a quotation.
Can you provide a product catalog?
Contact us, we will send the product catalog you need to you.
Are samples available free of charge?
Depending on the product, we can provide you with free samples for most products.
Mass production time and delivery time.
Different products have different production cycles. General, Around 25 days upon receipt of deposit. ( For 1st order, add 45 days for paper purchasing)
About the terms and conditions of payment.
When you quote, we will confirm with you the trading method, FOB, CIF CNF, or other methods. In mass production, we usually pay a 50% deposit, the full balance is paid before booking shipment. Most of the payment methods are T/T, of course, L/C is also acceptable.
Product after-sales service scope and service period
Any product quality problems within 30 days, can be communicated to solve the problem, negotiation compensation.
Zidan set up in 1996, focuses on paper packaging production.
For now, we have Eight factories, Five in Shanghai and the other two in Wuhan and Tianjin provinces. In the next years, more factories will be opened to provide high-quality packaging products for more customers all over the world.
How many people are there in the company? What is the turnover of your company?
There are 1000+ people in our factory.FY 2023 sales of approximately $1.3 billion.
What services can the company supply?
We can provide proofing, design, and customized production services.
How long have you been involved in this market?
We have been engaged in the paper packaging industry for 25 years.
Where are the main markets?
Our main markets: Domestic market 95.00%、Oceania 3.00%、North America 1.00%.
How many agents or wholesalers are there overseas?
Currently, we have more than 10+ agents overseas, and we provide services to more than 50 companies.
Can we use the specified packing method?
Of course, you can use the packaging method you specify.
Do you have your warehouse?
We have 8 factories throughout the country, all with warehouses and easy transportation from ports.
Can we offer quotations for the products not shown on the website?
All of our products are required to be customized, involving the customer's design and brand infringement, all do not have all of them on display, and there is no uniform price for customized products. Not show all the products can contact us to give you a quote.
Does the product itself support OEM customization?
We support OEM.
What's the minimum quantity?
Different products have different customization requirements and different MOQs, contact us for a quotation.
Can you provide a product catalog?
Contact us, we will send the product catalog you need to you.
Are samples available free of charge?
Depending on the product, we can provide you with free samples for most products.
Mass production time and delivery time.
Different products have different production cycles. General, Around 25 days upon receipt of deposit. ( For 1st order, add 45 days for paper purchasing)
About the terms and conditions of payment.
When you quote, we will confirm with you the trading method, FOB, CIF CNF, or other methods. In mass production, we usually pay a 50% deposit, the full balance is paid before booking shipment. Most of the payment methods are T/T, of course, L/C is also acceptable.
Product after-sales service scope and service period
Any product quality problems within 30 days, can be communicated to solve the problem, negotiation compensation.